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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Auburn, MA

11/1/08

My husband and I would just like to thank you and especially your staff at the Auburn location.  We just purchased a new Scion XB and your crew was not only professional but also personable.  Jeff Moran has been working away, crunching numbers, and keeping in constant contact in regards to the final sale details.  Brian Lee processed all of my paperwork acurately and promptly.  I also have to give thanks to Peter (I believe) in the finance department.  He took his time, went over all of the paperwork thouroughly, and had a great personality as well.  I had purchased through Herb Chambers Auburn in the past and my confidence had been shaken…today really made me regain trust.  All of your staff made us feel welcome and taken care of in the way a customer should be treated upon making a large purchase in this shaky economy.  Thank you again!