Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

2/13/09

Thank you for the Quick responce in resolving my refunds. . Adam responded with a sincere concern to regain my trust in your Toyota dealership. Thanks again John

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2/11/09

I wrote to you several months ago on behalf of refunds from two extended warrenties that been delayed because of errors in Auburn. I have been there to sign cancellations for the third time in 4 months talked with the general manager twice and probably every person in the finance office with little success. In contract signing I clearly said no and still have little faith in receiving the full amount because of two $70 penalities of policies that this dealership added without permission. My tundra is great I wish I could say the same for the dealership I bought from. This is my 5th purchase from your dealerships and for the first time feel dissapointed in my treatment because of there aproach in selling cars and policies. I am now 4 months waiting for refunds and it will be $140 + shy of sum paid. Please review this complaint and hopefully you can change there treatment of persons after they purchase the vehicle. I concider myself a loyal customer and was hoping for the same loyalty in return.