Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

1/22/10

Good day,
I wanted to let you know as I’m sure you already do, that your service director of Auburn, Jeff Krasner is superior at customer service. My new car failed inspection today due to my plate having spray paint on it. My husband cleaned it and after calling the service department and speaking with Jeff, he apoligized for the mishap and asked me to come back and get my sticker. When I got there, he brought me in his office explained the RMV’s policies and gave me a voucher for a free oil change. Tiffany Schimmelmann was also very attentive and professional. I have never had such great customer service at a car dealership.
I did my research online and looks like I made the right decision to bring my buisness to you.
Thank you!