Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

8/10/10

I started working on purchasing a vehicle from HC Honda of
Westborough in early July.  After a lengthy process of finding the exact
make, model and color of the car I’d been waiting for, Josh found one and
secured it until I could come to Massachusetts.  On July 22nd I met with
Joshua Mono of Westborough Honda.  He had just begun a new position in the
financial division there. I spent 2 hours with Joshua, who went over every
piece of paperwork, the warranty options and other … at no time did I feel
pressured, overwhelmed or intimidated by Joshua. His professionalism and
knowledge were both superb.

I was also able to test drive the RAV-4 with Rick Riganese.  He informed me
of the car’s many special features and made sure I was well-versed in the
operation of the vehicle before getting on the road.

On Thursday, July 29th, Joshua personally delivered the new car to me in New
Hampshire.  Again, he spent a great deal of time and patience going over any
questions I had and accompanied me to my town hall to transfer the title of
my trade-in truck.
I want you to know that you are very fortunate to have Joshua Mono as your
employee.  He will go far in your company and I wanted to share personally
this great experience I had as a first-time, and future customer buyer from
Herb Chambers.

Thank you for listening,
Kathy