Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

11/25/08

I was in the Auburn dealership on 11-18-08 with a blown out tire trying to figue out if it was covered under the extra warranty I purchused when I purchused my wifes scion.  It had been 2 1/2 hours before anyone let me know what was going on.  I was very upset at this time in which I had spoke to one of the sales men.”TONY BONILLA”. I have only good things to say about this gentalmen.  In the matter of seconds he had explained to me what was going on as well as the new tire in my hands.
I at this time offered to buy Tony a coffee or something else if he would like.  He had told me “thank-you very much but I am only doing my job and it was not nessesary to repay him.  I would like to let you know the loyalty TONY BONILLA has for your company.
Thank You
Marc