Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

May 14, 2010

I just want to say thank you for the incredible experience I had at
Herb Chambers a few weeks ago.
I have never been so happy or felt so comfortable as I did with the service
I received when I took my car into Herb Chambers.
I was helped by Martin Dodd, service advisor, who was helpful, friendly and
professional.
I will never hesitate to take my car to Herb Chambers whenever I need
service on my car.

I’d just like to let Mr. Chambers know of the excellent service provided to
me by the Lynnfield smart center team.  Autour Timerhanov took me on a test
drive and explained the fortwo to me and he was the person who delivered my
new smart to me.  I also was contacted twice by Caitlin via email;  Rhonda
placed my order for the car on a very busy Sunday just before closing time;
and Gil was very though and pleasant in going over my possible options on
the car.
I expressed to Gil how much nicer it was dealing with them than my two
previous experiences at Ira Toyota. 
My next car purchase will definately be at a Herb Chambers dealership.
Please express my thanks to your great team in Lynnfield.

Jim