Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

3/15/10

I just want to say “great job!!”  I had my 2002 Sante Fe in for
some recall work late last week and Kevin Pierce did an excellent job in
taking my car in, getting the items fixed and handing me back my car,
cleaned and vacumed. He was professional and polite,..and I appreciate the
service !!

12/11/08

I figure between your Toyta and Hyundai Dealerships I have purchased 15 vehicles !!!!! Toyota four runners mostly until 2005 I bought 3 Santa Fe’s. Last Monday December 1 I recieved a phone call from Matt Duszak asking if I would like to come in and see if we could work out a deal for a new Santa Fe !!!!!!Well I told him my son has one also. Matt said bring him in.  Well my son and I went in Wed.December 3 and both of us drove away with 2008 Santa Fe’s.When I was leaving I said what about my wifes. Guess what ???  Now I have 3 new Santa Fe’s Matt Duszak is ONE GREAT salesman and I also want to put a good word in for Matt Newhouse.  He worked hard getting loans for me and worked out fine. I had a GREAT time purchasing these vehicles and you have a GREAT group of young men working for you. Final note I am now the proud owner of 3 2008 Santa Fe’s and 1 2007 FJ Cruiser purchased at your Auburn Toyota Dealership  Thanks for your time.   Tom