Herb Cares | The Official Herb Chambers Companies Customer Satisfaction Site

Herb Chambers Welcomes You!

Categories: Herb Cares
Posted on September 17, 2008

Herb Chambers

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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

 

Exceptional Dealership at Herb Chambers Lexus of Sharon – Diane – Osterville, MA

Categories: Sales Dept., Service Dept.
Posted on December 15, 2010
November 11, 2010
Dear Mr. Chambers:
I recently visited your new dealership in Sharon. I went there to test-drive a Lexus and ended up happily buying one that same day. Staline Boisse was my sales contact and he found me the perfect car for a great price. I felt Staline was there for me and made the whole experience comfortable. He even helped me when I came back to get my inspection. He treated me great. Going to a dealership for a woman can be a harrowing experience; I have told my friends and family that your dealership is the exception. Kevin, the finance manager, was great to work with and Rick, the service manager was wonderful as well. I loved driving into the covered service area and having someone take my car. I also loved the cafe. I am definitely coming to Sharon for my oil changes; it is an exceptional dealership. Please tell your team that I am so impressed with their professionalism that I plan on staying a customrer for life.

Sincerely,

Diane

 

 

 

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Daniel – Boston, MA

Categories: Sales Dept.
Posted on October 15, 2008

10/6/08

Hi Mr. Chambers!

I have never bought a car from one of your sales centers yet but I am thinking about buying a Mercedes C Class in the next year or so. In the meantime I often come into the showroom to look as I am a lover of the car since it is so rich in history, I really love that part. To tell you the truth I love cars of any kind. I always am keeping up with all the latest news and technology. After many visits I have become good friends with a few of your sales consultants who are just the best people and always welcome me as if I were a customer.

I love HCMC Boston so much, I wish I could be a part of the team. I thought you would like to know what a great job your staff does there. It would truly be an honor to meet you should you have a few free minutes to talk. Thank you for your time to read this.

From one car enthuisest to another!

Sincerly

Daniel

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