Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

December 23, 2009

Dear Mr. Chambers,

My wife (Barbara) and I recently purchased an Audi Q5 from your dealership
in Burlington. I wanted to let you know that we have had one of the best
sales experiences ever! Our salesmen “Wayne Altavilla” made the transaction
a pleasant, minimum hassle experience. He was personable, accommodating, and
extremely knowledgeable. In short, an outstanding representative for your
organization. He is such a good salesmen that he was able to sell us a Q5
without us having an opportunity to conduct a test drive or even having our
car in inventory. Now that is some selling! I hope you appreciate Mr.
Altavilla’s outstanding qualities and recognize the positive contributions
that he is making at Audi of Burlington.

Wishing you a wonderful Holiday and Happy New Year,
Fred & Barbara