Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

8/17/10

HI MR CHAMBERS,
 I RECENTLY PURCHASED MY FOURTH HONDA FROM YOUR DEALERSHIP IN SEEKONK MA.I HAVE TO SAY THAT THIS LOCATION HAS CONSISTANTLY PROVIDED SUPERIOR CUSTOMER SERVICE AT ALL LEVELS.  I’VE NEVER SEEN A MORE PROFESSIONALLY RUN OPERATION.
YOU HAVE PEOPLE LIKE RAYMOND GAGLIARDI, THE BUSINESS DEVELOPMENT MANAGER ,WHO HAS ALWAYS GONE WAY ABOVE AND BEYOND TO MAKE SURE THAT I WAS COMPLETELY SATISFIED WITH ALL FOUR CARS I HAVE PURCHASED.OR THE SERVICE MANAGER PETER SLOTA AND HIS STAFF INCLUDING TIM,SANDY AND VICTOR  WHO GO OUT OF THEIR WAY TO HELP OR THE BUSINESS MANAGERS PAUL ZITO AND BILL WHO TAKE A PERSONAL INTEREST IN EVERY CUSTOMER.
I HONESTLY CAN’T THANK THEM ENOUGH FOR THE PERSONALIZED ATTENTION AND 5 STAR CUSTOMER SERVICE I HAVE RECEIVED OVER THE YEARS.IT IS TRULY THE REASON WHY I HAVE REFERRED SO MANY FRIENDS AND FAMILY THERE .
 IN ANY EVENT, THANK YOU AND YOUR STAFF FOR THE TREMENDOUS JOB YOU ALL HAVE DONE.I REALLY DO APPRECIATE IT!!
SINCERELY,

WILL

March 30, 2010

Hi Herb,

I want to tell you how extremely happy I am with my recent experience at your Honda of Seekonk location. I am leasing a 2010 Honda Civic LX. Your sales and management team provided me with the most spectacular service, which surpassed all of my expectations. In particular, Matthew Collard, Cliff Stern, Paul Zito, and Eric Fiske proved to me that I came to the right place for outstanding service. I will definitely recommend Herb Chambers Honda of Seekonk to friends and family. I am looking forward to the years ahead in my new car.

Thank you so much,
Shelby

August 24, 2009

Hello Herb,

I wanted to let you know I first contact Honda-Seekonk  a few weeks ago.
Fred Celest was very helpful. I had gone to Balise Toyota in Warwick to
check out a car and the service was horrible I walked out. I stopped in at
Seekonk without planning to and asked for Fred, he hooked me with LJ. LJ was
so great and patient and I wasn’t sure what I wanted and how much I can
afford, but he helped me and I sighed the papers for 2007 Civic Hybrid. I
never thought I could afford and own a Hybrid. Paul Zito has been great all
week as I tried to get a loan from my bank and was denied and needed to go
to AAA ( for the lowest rates)
I picked up my car Saturday and love it !!!!

Your staff is wonderful and I am happy to boast about my purchase and
service from Herb Chambers Honda in Seekonk. I look forward to a long
lasting relationship for years to come.