Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

June 24, 2009

Hello. I am writing this email to formally commend one of the service
advisors of Herb Chambers Honda (185 Taunton Avenue, Seekonk, Ma. 02771). I
purchased a Honda Odyssey Touring minivan from Herb Chambers about 18 months
ago for my wife. The vehicle itself has been a very good investment and my
family uses it every day. About four months ago the minivan was hit in the
back bumper and one of the sensors crushed. Mr. Paul Giampapa spoke with my
wife and I regarding the repair. Mr. Giampapa went above and beyond during
all aspects of the maintenance/repair evolution. I am very impressed with
his professionalism and customer dedication. I will recommend Herb Chambers
Service department and Hondas in general because of employees like this.
Sincerely,
Samuel