Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

I had the pleasure of visiting Boston and unfortunately I had car
problems(overheating/engine) but fortunately I ended up at the Brighton Rd
dealership. I was in the city on a vacation visiting from Canada AND of
course Saturday afternoon at 4:00 pm I had issues with my Toyota. I promptly
call the service dept and they were more than willing to have a look for me,
as I was rturning home Sunday. Your Asst. Service manager Paul Caminiti was
absolutely excellent to deal with and while we came to no resolve at 4:45pm
on Saturday, he was more than willing to schedule me for first thing Monday
morning to get one of the mechanics on the job. The up side I had another
day to spend touring in the wonderful city of Boston and when I arrived at
the shop Monday morning Paul had everything ready to go and I had an
uneventful trip back to Canada. I have to say my interaction was nothing
less than exceptional and the professionalism from your team is second to
none. Having car problems in another country was a problem but having car
problems next to Herb Chambers is no problem at all. Thanks