Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

December 6, 2010

I brought my Avalon to HCT of Auburn to get a headlight. Martin Dodd met  me at the door and assisted me right away with professionalism. Even though the part was not in that day, be assurred me it would come into his shop by early the next day. Martin called me at home to keep me posted and set up an immediate appointment for me. The service repair took less than one hour which was great. Now that I have experienced service at HCT of Auburn, I would not go anywhere else and this was all because of Martin Dodd. His business card says he is the Assistant Service Manager but in my opinion, he should be promoted to Service Manager. Thanks Martin for great experience as the service was EXCELLENT! 

Kim

10/03/09

Sirs , last week I was assisted at your Westborough parts
department by Pete and Manuel , their names were not listed in platinum on
the wall but the service that they gave me was , Ray