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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Professional Service Manager, Saturn of Warwick – Nancy, Warwick, RI

6/10/09

 

I will not get into all the details and problems that I had with my 2008 Outlook, which was eventually bought back by GM. This letter is about one of your employees. During all my months of frustration, your service manager George Rigo was there to help me. He is a total professional and gentlemen. He always took my calls and never made me feel like a was a bother. When you have to call numberous times about the same problem, you start to feel like a nut. He is a definite asset to your company. He has great people skills and a very calm mannerism. It is hard to find valuable employees and I think he definitely one.  I just felt he should be recognized for his work!!!!!

 

Nancy