Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

06/08/10

Well Herb, its been almost 3 weeks since I walked into your Seekonk
location.
Buying a car has not been fun for me over the years.  I have bought a number
of cars and have been lied  to and cheated by the best of them.
When I met Noah Gardner, he was new at sales and was very nice, polite,
professional, and courteous.  He anwserd all my questions but if there was
some thing he did not know he told me the truth ( what a concept ) then made
a call and found the correct anwser.  Being a service technician for Copy
Products, ACOPY, IKON for over 29 years I know how important it is to make
the customer feel like they are special. Your salesman made me feel special.
That’s why I bought the Honda 2010 ODYSSEY.  Noah Gardner  has also called
to follow up and see how I was doing…that’s great service.  Thank you,
Noah, and the rest of the Seekonk team for changing my image of car salemen
and for making this a positive experience.
Thank You
Peter

May 7, 2010

I had my favorite car buying experience of all time recently at
Herb Chambers Honda of Seekonk.  This is 100% attributable to the service
provided by Noah Gardner, the salesman who helped me.  I lease 2 cars
(currently 2 Hondas – both from Herb Chambers), so I have a lot of
experience making car purchases – every 18 months or so.  I generally hate
the process, but for the first time I actually liked it.  A LOT.  And, I
will definitely give that dealership the right of first refusal for any car
deal I make for the rest of my life going forward, as long as I can deal
with Noah.

~Josh