Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

July 17, 2009

Gentlemen:
Decided to have my CLK320 oil and filter changed at a local Danvers garage on 7/16/09. However they could not remove the oil filter because their tool slipped and they were afraid of part damage. Great!
I then drove to Flagship-Lynnfield where I should of gone in the first place. Within 10 minutes of arrival the filter was changed no charge and I was on my way home.
Great and prompt service.My thanks to Nicholas Irving and the lady who assisted.
Ray