Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

7/12/10

Dear Herb, I purchased a BMW 328I from Nick Lagas several months
ago and wanted to tell you how great a sales representative he is for your
company. His help with purchasing my car long distance was fantastic and he
personally went above and beyond trying to make everything quick and easy.
There were a few qlitches in the fianace department when I was told papers
were sent out and they never called me to say they had not been sent leaving
me waiting at home for a delivery which never arrived that day. Simple
things like a quick call to customers to keep them updated will have a huge
impact on customer satisfaction. No one wants to wait for nothing. After all
was said and done my new car was delivered and I will be a BMW owner for
life. I plan on shopping for my next BMW through Nick again. He is a true
asset to your dealership.
Sincerly,
Sharon