Herb Cares » Motorcars http://herbcares.com The Official Herb Chambers Companies Customer Satisfaction Site Tue, 31 May 2011 18:57:34 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 New Loyal Customer at Herb Chambers Motorcars in Somerville – Rich – Boston, MA http://herbcares.com/services-department/new-loyal-customer-at-herb-chambers-motorcars-in-somerville-rich-boston-ma.html http://herbcares.com/services-department/new-loyal-customer-at-herb-chambers-motorcars-in-somerville-rich-boston-ma.html#comments Mon, 01 Feb 2010 20:04:53 +0000 tracyc http://herbcares.com/?p=1026 January 28, 2010

I am a new customer to herb chambers in somerville within the last
6 months or so.
nathan haugh is my service advisor and has been so professional, that i am
sold on herb chambers altogether.
consider me a new loyal customer because of him.
rich

]]> http://herbcares.com/services-department/new-loyal-customer-at-herb-chambers-motorcars-in-somerville-rich-boston-ma.html/feed 0 Great Example of Customer Service at Herb Chambers Motorcars, Bob – Lynnfield, MA http://herbcares.com/services-department/great-example-of-customer-service-at-herb-chambers-motorcars-bob-lynnfield-ma.html http://herbcares.com/services-department/great-example-of-customer-service-at-herb-chambers-motorcars-bob-lynnfield-ma.html#comments Wed, 23 Dec 2009 16:16:51 +0000 tracyc http://herbcares.com/?p=971 December 23, 2009

Dear Mr Chambers:

I wanted to let you know that you are very lucky to have a great employee
like Nathan Haugh.  I had a problem with my C280 Mercedes…it was not easy
to understand the problem or to find the solution, but Nathan never gave up
on me…he would not let the car be returned until it was fixed…he kept me
updated during the process and called after the car was returned to make
sure everything was ok.  He is a great example of what customer service
should be…and I thought you should know.

Your customer,

Bob

]]> http://herbcares.com/services-department/great-example-of-customer-service-at-herb-chambers-motorcars-bob-lynnfield-ma.html/feed 0 Daniel – Boston, MA http://herbcares.com/sales-department/daniel-boston-ma-herb-chambers-motorcars-sales.html http://herbcares.com/sales-department/daniel-boston-ma-herb-chambers-motorcars-sales.html#comments Wed, 15 Oct 2008 07:31:21 +0000 tracyc http://herbcares.com/?p=201 10/6/08

Hi Mr. Chambers!

I have never bought a car from one of your sales centers yet but I am thinking about buying a Mercedes C Class in the next year or so. In the meantime I often come into the showroom to look as I am a lover of the car since it is so rich in history, I really love that part. To tell you the truth I love cars of any kind. I always am keeping up with all the latest news and technology. After many visits I have become good friends with a few of your sales consultants who are just the best people and always welcome me as if I were a customer.

I love HCMC Boston so much, I wish I could be a part of the team. I thought you would like to know what a great job your staff does there. It would truly be an honor to meet you should you have a few free minutes to talk. Thank you for your time to read this.

From one car enthuisest to another!

Sincerly

Daniel

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