Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

12/1/08

Dear Mr. Chambers,

Yesterday I bought a 2008 Honda Odyssey at your Burlington dealership.  As a sales professional myself, I have to let you know how impressed I was by Miguel Coelho and Drew Hill.  I was ready to buy my car at Honda North on Saturday but was so disgusted by their salespeople that even though they had what I wanted at a price I was willing to pay, I simply couldn’t reward them with the sale.  On my wife’s suggestion, I went to your store on Sunday.  It was the easiest buying experience I have ever had.  From Miguel’s complete knowledge of the Odyssey, to Drew’s clear desire to find the deal that worked for me, to Greg in finance having the paperwork printed and ready to sign when I stepped into his office, I felt like the whole place was working together to make me happy.  As I said, I’m a sales professional of over 15 years, and you should know that you have a great team in Burlington.  I would do business with any of those gentlemen again.

Best Regards,
Christopher