Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

6/20/09

Last month, we had the pleasure of buying a new Mercedes C300 Sports for my wife. We decided to go to your dealership from New Hampshire, as our last two Mercedes came from your company when we purchased the cars from another dealer.

When we arrived, we were met by your General Manager directing traffic and making sure we were in the right hands. In the hand of Julia Papagno we were placed and frankly in the numerous times we have purchased car, this was to be a great experience.

Julia took all the time needed to treat my wife and I in a manner which made us feel welcome and served by a true professional. She showed us all of the options, handled our trade and teaming with the General Manager, they made this deal come to life. After locating the car, we closed with Mercedes-Benz Finance and the exact car my wife wanted was delivered in a matter of days for our total satisfaction.

I am writing to you today to tell you how pleased we were with the entire transaction.

Our next car will be another Mercedes and it will come from your dealership and Julia!

Thank you for this great experience.

Bernard and Gisele

10/6/08

Hi Mr. Chambers!

I have never bought a car from one of your sales centers yet but I am thinking about buying a Mercedes C Class in the next year or so. In the meantime I often come into the showroom to look as I am a lover of the car since it is so rich in history, I really love that part. To tell you the truth I love cars of any kind. I always am keeping up with all the latest news and technology. After many visits I have become good friends with a few of your sales consultants who are just the best people and always welcome me as if I were a customer.

I love HCMC Boston so much, I wish I could be a part of the team. I thought you would like to know what a great job your staff does there. It would truly be an honor to meet you should you have a few free minutes to talk. Thank you for your time to read this.

From one car enthuisest to another!

Sincerly

Daniel