Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

May 17, 2010

Just a note of recognition for Abdou Merheb client advisor who
guided my purchase of a preowned BMW.  He is a terrific representative for
your firm.  He knew his stuff, had a great sense of humor and made the
purchase decision an easy one. 

Please pass along this note of thanks.  Our deal hit a snag at the last
second and we (my wife and I) had the opportunity to meet your neice
Melissa.  She stepped in with Adbou and made our deal happen.   Many thanks
to both Abdou and Mellissa.   The car is terrific!

Jeff

March 3, 2010

Hello Mr. Chambers,

I wanted to follow-up to let you know your staff at both BMW -Boston and
Chrysler-Milbury have successfully satisfied the buying experience I
expected.  The hard work of your staff (Melissa, Mohamed, Anthony (Boston)
and Jeff Alberts(Milbury) have proved to me that customer service still
exist within the New England area. The immediate response from  your team
has salvaged the impression I had of Herb Chambers.  

I look forward to future business with Herb Chambers thanks to the
individual listed above.

Thank you,

Chris