Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

12/01/09
Mr. Chambers,
  My wife and I bought an Equinox last week from your Danvers Chevrolet
location and wanted you to know what a positive shopping experience it was
for us.  Every staff member we met or worked with was professional,
articulate, and cordial. They made us feel that you were good people who
genuinely put our satisfaction as priority number one.
 We were particulary impressed with our salesman Kevin Fitzpatrick.  No
slick caricature car-salesman hype—just a warm, reassuring guide who
walked us through the buying process and treating us more like a partner
than a client.  Hats off too to Jon Chiavelli who also steered us through
the financial end of the deal with grace, good humor, and expertise.
    We are GM loyalists and have bought elsewhere in the past, but we shall
certainly not hesitate to return to your dealership.
                          scott and susan