Dear Herb,
This past week I had the pleasure of buying a car from Keith Banks-Obanor.
I initially walked in on Monday looking for a used car on a relatively low budget.  Keith showed me some used cars but none were a good fit.  He then showed me the 2010 Honda Insight and described payment options.  I liked the car and the finance terms, but had to talk with family members before committing.  Keith understood, but informed me that it was the last red Insight on the lot, so I gave him a deposit check in order to hold the vehicle. 
After talking with my family, I returned Tuesday early afternoon to officially commit to leasing the car.  Keith was busy tending to other clients but took the time to start the process.  He started the registration process, introduced me to the finance team, and walked me to the insurance company.  He facilitated the process flawlessly, while also tending to other customer needs.
As the sun began to go down and other employees began to go home, I was unsure if I was going to be able to drive my car home that night.  Keith worked double-time and overtime to complete the transaction.  He wrapped up the entire sale process in one day, taught me how to use the car, and enabled me to drive the car home.  Keith also just called to say Hi and make sure I did not have any other immediate needs.  I look forward to recommending.
Best,
Joe

I would like to compliment your dealership on their excellent
rapport with the customer.  I am 65 and bought many cars over the years and
always hated it because of the hassle the salesmen present to the customers.

Giovanni Tosti  at the Mini dealership on Commonwealth Avenue talked me into
a Honda.  I had been tryiing out  several cars and I asked him for advice
and he told me that an Accord would meet my needs. He brought me to your
Honda dealership next door and  introduced me to Keith Banks-Obanor.  They
were so nice to me and listened to what I wanted. He was the most gracious
salesman that I have ever met and gave me everything that I wanted in a car
in my price range.  I am very impressed with your dealership from the sales
people to the finance person and everyone in between.  I love my new Honda
Accord and will tell all my friends to go there for their next car. 

Sincerely,
Jane

5/25/09

I just wanted to write a quick note to tell you what a great experience I had working with Keith Banks-Obanor at Honda/Boston. I am the type of person who does my research and always walks into a dealership with low expectations. We originally went in to look at a used Accord. We left in a brand new one! Why? Keith treated my wife and I with the utmost respect. He knew exactly what we were looking for and made it happen at a very good deal. The car buying process was smooth from start to finish. Because of him, you can expect me to refer people to him and your dealership. Give him a promotion!

Thank you,

Dan

5/11/09

I’ve been buying all makes of cars since 1958, and taking into account the escalation of car prices, this is the least expensive car I’ve purchased; yet your salesman Keith Banks Obanor gave me one of the best treatments ever.  Not only was he sincerely polite, but he worked very hard to be sure that everything was perfect, and it was.

Hats off to him and his assistant, Crystal, and your whole dealership.  I was also very surprised that the Civic is such a fine car.  This was one of the best ever car buying experiences, even your receptionist/operator treated me exceptionally well.

Sincerely,

Nason