Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

December 28, 2009

Hi!

I’m a new customer to Herb Chambers Honda in Boston, and so far I’ve been
impressed by everyone I’ve met.  Both Kathie Smith and Howie Reske met my
pricing needs and got me the car I wanted in the color I wanted.  Kathie in
particular was an outstanding sales person, knowledgable, patient, and
engaging.  Both were friendly, professional, and kept their cool, even when
I got cold feet.  They made sure to listen to my needs, deftly handled a
rather difficult situation, and in the end made the sale without any
pressure.  These are great qualities, the last one especially, given today’s
economy.

Thank you for the great experience!

Sincerely,

Ed