Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

9/24/10

I have to admit that I am a skeptic when it comes to any dealings with cars, which is why I am writing to you.  I just picked my car up this evening from routine service at Brighton/Allston Saab. The few times I have had my saab serviced there I walk away amazed at how kind your service staff is.
 
I have worked with Davit Petrosyan, Joe Rodinelli and Tanisha and they are terrific, professional, kind, helpful and NICE!! I can only assume that they are cared for as employees as they treat their customers.

6/2/09

Wanted to express our appreciation and gratitude for the work of Service Mgr Joe Rondinelli.  He is the honest to god reason we purchased another Saab at Herb Chambers and he is the reason we bring it back to Herb Chambers comm ave rather than to a local Saab dealer in Norwood Mass.  Everyone at Herb Chambers has been very good, but the Joe has been the best we have experienced…knowledgeable, courteous and gets the work done on time and perfectly done….even if he has to take care of it himself(wipers,etc) My Saab is crucial to me in my line of business and Joe takes that into consideration every time I call.    My last visit 2 weeks ago I waited for the replacement of a tire and as I was sitting in the waiting room a conversation broke out about how nice and how competent Joe was in getting our work done. It was a Saturday and Joe was working the service desk by himself…in this day and age it is nice to know that some people still do it right….Ed