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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Outstanding Sales and Service at Herb Chambers Ford of Braintree, Don – Norwood, MA

February 12, 2010

I purchased a 2010 F-150 from the Braintree Dealership. Right from
my first involvement( and since )with the Sales and Service Depts has been
outstanding. Recently I had problems with my Sync System. The Service Dept.
spent the time and manhours in resolving the issue. I have come to really
appreciate Sync and missed it when it was not available. I want to praise
Service Tech Jim Richards for his diagnostic skills in solving the problem.
I have not experience, for some time, the caliber of customer sevice that
this dealership provides.  Sincerely, Don