Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

5/29/09

Thumbs up to your Toyota of Boston!

Recently I bought an FJ cruiser and had a few warrantee issues taken care of by your service team. I have to say that I was very apprehensive about bringing my truck in to have someone else even touch it. Sounds crazy but I’m a car fanatic and have had bad experiences with my other vehicles. Seemed it would always come back with something else wrong or a new scratch, and treated like crap. Jim Pope and the rest of your people were complete gentlemen and took care of the issues I had. Best thing is, I never did hear that word no. That means a lot to me.

Thank you. -Steven

This thanks should really be going to Jim and your service team, but I know you will pass it along.