Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

March 9, 2010

I recently had two flat tires. I went into the dealership and spoke
to the service director (Jeff Krasner). He was extremely helpful. Jeff sent
me out with a technician and a portable compressor to help me get back on
the road. Thank you Jeff and Herb Chambers of Auburn! You guys are great.

July 25, 2009

Hello,

        My F350 was recently serviced at your delership. I can honestly say
that it was the best service I have ever recieved. The staff was
professional and courteous from the moment I entered your dealership. The
scope of work the truck needed was major. Hats of to your dealerships
service foreman and diesel technician. The truck has never run better.
Frank, service advisor, kept me posted every step of the way on the repairs
being made. I am a “raving fan” and will be coming solely to your dealership
in the future. I’ll be sure to recommend your dealership to all I know. 
         I am a regional manager for Cap World Inc. and customer service is
my main focus. Jeff Krasner is to be commended for he mastered this.

Thanks,
Jeff