Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

9/20/10

Hello,

I recently purchased a Jeep Wrangler unlimited from this dealership and I wanted to make sure my Salesman was awarded the much deserved cudos for his work with me.  Dennis Burke exceeded my expectations in every way throughout what came to be the very long drawn out process of purchasing my vehicle.
He had impecable salesmanship, curtosy, and never belittled or embarrassed me during the process.  I was a hard sale, I had a lot of demands and some of them were very high, Dennis to the best of his ability took care of everyone of my concerns and I would recomend him to any friends family or strangers that asked where they should buy a jeep from.  feel free to call if you would like more details or information on my experience.  Thank You

Tyler

March 22, 2010

Dear Mr.Chambers – my fiance and I really have to commend the staff at the Chrysler Jeep Dodge dealership in Danvers.  I have been rather picky in my search for my ‘dream’ Jeep Wrangler, and Jim and his staff really went above and beyond.  Jim himself called many dealers, outside of Massachusetts, to ensure that he could find my car.  He kept us in the loop when things didn’t go quite as fast as he knew we were hoping for.  I enjoyed working with Anabelle (sales) and Josh (financing) – they took an intimidating experience and made it easy, with a real honest friendliness.  My fiance and I felt very comfortable working with them, and the price was perfect for what we all went through.  A real positive experience, and I will be happy to return for keeping my Wrangler looking and working as new. 
Sincerely, Debby and Frank