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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Great Customer Service at Herb Chambers Ford of Westborough, John – Charlton, MA

April 18, 2010

Mr Chambers – On Sat. 4/17/10 we looked at a pick up ,  pretty much
came to terms and wanted to think about it a little more. We told our
salesman George Asare we would be back later in the day. We arrived back @
around 6:30 PM close is 6 pm, George had left for the day . Jed Holtzman
asked if he could help I explained the situation ( not Georges fault since
we didnt sched.an apt or tell him when we would return ) Jed and I came to
an agreement on a bedliner for the trk , he then asked another salesman Ed (
I didnt get his last name ) if he would create the purchase order and take
the deposit. All this even though we were not his cust. I felt the need to
write this because I am sure you hear alot of negative feedback. Great cust
serv & team effort.  Sincerely John