Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

December 3, 2009

I had a GREAT experience shopping for my 2008 Chevy Tahoe LTZ. I
received nothing but, prompt, courteous, and efficient service. I will
recommend Herb Chambers to everyone. And a big Thank You to Nick Nazzaro
-Sales Rep., Emilio Locilento -Preowned Manager, and Jason Bradley -Finance
Manager for taking their time in working the BEST deal.
Also, the tickets to the Auto Show in Boston was a great gift that my son
and I enjoyed tremendously.
Thanks again!!
Ulrick

Dear HC: Just want to put in a good word for the staff at 90
Andover Street, Danvers. Clinton Gerrish, Jason Bradley (?) and the Managers
(whose names i cant recall right now) were all open, friendly, respectful,
knowledgeable and professional in both their demeanor and attitudes. It was
a pleasure to deal with them all and will definitely keep this dealership in
mind for any future needs. Your organization has a good name in general with
the surrounding communities and they are representative as to why that is.
vty, thomas

10/16/08

Herb, we just wanted to let you know how happy we were with the two indivuals at this dealership Dear Jason Bradley and Tina (service dept) My name is Marie and my husband and I just bought a 2005 Buick Terraza from your company, as you may know we had a few problems ie missing headphones, key issues, scratches ect. we wanted to take the time to write to you despite all the problems and issue we had you worked them all out for us in a very courtesy and professional manner and for that we thank you! We will be returning as proud customers of Herb chambers Buick because of the way we were treated, we understand that things happen but in life it?s not always about what bad happens it?s about how is turned out to be good again.

This was our 2nd purchase from you in last 2 years as well as many family and friends we know, and it won?t be our last thanks to your dedication in making everything right for us.

So thank you and we are glad we bought from you again.

Sincerely

Marie and Michael