Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

July 18, 2010

Howard Reske  and his team at  Herb Chambers Honda were wonderful.  James Aiello and Dana Dattilo took very good care of us. They process of purchasing our car was seamless and not stressful. They were a pleasure to work with and we look forward to doing business with them again.

7/9/10

I recently purchased a used 2008 Toyota Highlander and the service and buying experience was outstanding from Herb Chambers Honda of Boston.  Howie Reske’s Team (James Aiello and Dana Dattilo)made you feel very special and they didn’t put pressure on you to buy the car. The car buying experience was wonderful and I am very, very happy with my purchase!! 

I will now recommend all my family and friends to Herb Chambers Honda of Boston.  Keep up the Fantastic Work!!

Thanks,
Steve

2/24/10

I bought/leased a 2010 Honda Pilot a few weeks ago from your Boston
dealership on Comm Ave.  I Talk with James Aiello on the phone a few times
about what I was looking for.  He told me to come in and that he would be
able to get me in the car I was looking at.  I got there and I met Keith
Banks and between James and Keith they made car buying the easiest I have
every had.  They made you feel very relaxed and there was no perssure to
buy.  I would go back to Herb Chamber and James/Keith and the whole staff at
Herb Chambers Honda Boston on my next car.  I have also told everyone I know
to go there for a car.

Story:
I went in to Honda of Boston just to look around & ask some questions about Civics. James Aiello was more than helpful. He was very patient with me, & answered all my questions concerning the car I was interested in. He was very knowledgeable, and personable. I was so thrilled with my experience, that I ended up buying a Civic! I am very happy with my purchase. And feel very confident that this car will suit my lifestyle. Lots of kudos to Mr. Aiello for helping me out. Thank you again, Nina

2/20/09

 We are writing to express our appreciation to you for the sales team of James Aiello and Giau Luong. Our previous expreience at your dealership was not a pleasant one, but after explaining that to James, he went thru extraordinary efforts to make sure that we would be more then satisfied this time. Having people like James and Giau as the face of your dealership goes a long way in dispelling any negative feelings that we, as customers might have had about Herb Chambers Honda of Boston..

    Barry and Dorothy