Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

January 12, 2010

Mr. Chambers
To start off my wife and i went to succuci honda to purchase two cars. My
wife had her mind set on a vehicle a 2010 honda pilot touring edition w/nav
and rear dvd. Long story short succuci lied to her and try to push her into
a different type of vehicle becuase he told us that noone would be able to
deliever that vehicle. We decided to go to Herb Chambers of seakonk. Thank
the good lord we did. We got there and immediatly Bruce Stien took care of
us. He had us in her car in no time. Never did he push us in a different
direction. We have been back to herb chambers for all maintenance and have
sent our neighbors and friends to your dealership. The feeling that bruce
gives you there is of family. I truely believe he has to be the greatest
sales man I have ever had to deal with. Dealing with him was more
pleasurable than it was a pain, an experence i have never had car shopping.
Your service department there is second to none. Absolutly phenomial.
Everyime we go they remember us, ask us about our girls and just treat us
like family. We will forever be loyal to Herb Chambers due to the service we
have been given at your dealership. There is much more to the story but
thanks to Herb Chambers of Seakonk it ends HAPPY!!! Thank you Sir.
v/r
James
Others that were great to us was the general sales manager i cant remember
his lastname robert (Bob) great guy.

December 8, 2009

Dear Herb, just sending you this email wanting to let you know how
happy I am and what a wonderful experiance I had purchasing my new car. I
did do some shopping around and Herb Chambers was the best by far in
customer service.   My salesman Michael Rebola was fantastic and really did
everything to make it work for me.  Everyone else that I came in contact
with at the dealership was also great!  I will never go anywhere else. And I
will tell eveyone that I know to go to Herb Chambers.
Happy Holidays and God Bless!!!!
Sincerely,
Gina

October 13, 2009

I would like to thank your dealership for having such a wonderful
service Dept.  On Monday the 12th 2009,  I had a problem with my honda
accord.  I called and Mr. Tim Islip told me to come right in, I was greeted
by him and Anthony Zelano.  They were very kind and helpful and made it a
pleasure to come to your dealership.  They looked at my car and showed me
that I had made a mistake starting my car, they took me right away and all I
can say is with the service that you people give I would never buy a car
anywhere else.  And always send my friends and family to you, because you
have such great, caring employee’s.  Please give them a thank you from me.
Joe

9/13/09

Buying a car at a dealership is only 50% of the deal. On 9/13/09 we saw the other half, we met with Mr. Tim Islip,He proved to us by being so kind and helpful that you do have the other 50%. We left there very happy because of him and now we would be glad to buy all our car’s there and let our friends and relatives know what a great dealership you have.

June 24, 2009

Hello. I am writing this email to formally commend one of the service
advisors of Herb Chambers Honda (185 Taunton Avenue, Seekonk, Ma. 02771). I
purchased a Honda Odyssey Touring minivan from Herb Chambers about 18 months
ago for my wife. The vehicle itself has been a very good investment and my
family uses it every day. About four months ago the minivan was hit in the
back bumper and one of the sensors crushed. Mr. Paul Giampapa spoke with my
wife and I regarding the repair. Mr. Giampapa went above and beyond during
all aspects of the maintenance/repair evolution. I am very impressed with
his professionalism and customer dedication. I will recommend Herb Chambers
Service department and Hondas in general because of employees like this.
Sincerely,
Samuel