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Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Herb Chambers

Wonderful Service Team at Herb Chambers Honda of Burlington, Susan – Woburn, MA

01/02/2010

I have just returned from you Burlington location.  I brought my car in for 2 reasons, one I needed new wiper blades and two I thought I needed new tires as I was having lots of trouble in the snow.  Much to my delight your wonderful service team examined the tires and determinded they only need to be rotated.  The back tires had more life to them so no need to replace.  I can only imagine what my experience would have been at a tire reatail store – I’m sure I would have come away $500 poorer with 4 tires I didn’t need.  As for the wiper blades, they replaced the entire wiper arm at no charge since the entire thing had to be replaced when I first purchased the care and the arms had gone again.

So, thanks for great service!!!!!

Susan