Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

September 28, 2009

My wife and I recently met Heather Roy, a salesperson at the Land
Rover Sudbury dealership. She assisted us in our search for a pre-owned
vehicle.
I would like to comment on Ms. Roy’s professionalism, knowledge of the
product and attention to the customer’s needs.  Ms. Roy was always
courteous, clearly answering every question about the vehicle, and she
followed up with phone calls and emails, making us feel that she hasn’t
forgotten about us.
We have been customers at the Natick and Sudbury locations for 15 years, and
we enjoy the quality of service and personalized attention we receive by the
staff.  Ms. Roy fits perfectly in the service oriented environment that
characterizes your organization, and that we have grown accustomed to.