Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Hello Brian,

I tried to call you this morning to explain my Smart Price policy on pre-owned vehicles. In short we know what the fair price is for every vehicle we own. We don’t mark them up to mark them down! The price is fair and of good value. You also have a 3-day money back guarantee. What could be more fair?

Regards,

Herb

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Hi Brian,

I am sorry that we were not able to reach your desired payment, however, if you would email me your last name I will do my very BEST to re-work the deal. My email address is jimklimas@herbchambers.com

Sincerely,

Jim Klimas

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I was recently in your danvers store looking at one of your used trucks. I had a terrible experience!!!!! The sales man was VERY pushy! I was looking to spend $500 dollars a month for a payment with my trade in but the sales man would not lower the price of the truck. This was because of the stupid no hasel policy you have on your used cars and trucks it sucks! I left there and will not be back!