Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

11/4/08

First and foremost I just want to Thank You for taking time out of your busy schedule to read my email/letter. Howie from the Boston Honda called me tonight to set up a time to me with me to see how he can help me, we will meet on Thursday at 10:00am. Again I just want to Thank You so very much from the bottom of my Heart.

Sincerely
Maria

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11/3/08

I have experienced a difficult time in life, I Leased a Honda Accord 07 when I was making enough money that I could afford to make my payments. I have since been Laid off and am now working back at logan airport in a new position but making half of what I was earning, I called your dealership in Boston Commonwealth Ave and tried to see if I could get myself into a civic and lower my payments, My miles is just about to capacity. so I would have to try to change the car anyway, It is not that I do not want to make my payments, it is that I can no longer afford the payments. I am trying to make one last attempt by asking you for your help. I am a single Mom with 2 children and I have always worked very hard but I just can not make the arranged payments. I need a car to get to and from work and pick my Daughter up at school. If there is anything that you can do to help me get a lower payment that I can afford I would be forever greatful.

Sincerely
Maria