Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

October 14, 2009

Dear Herb,

Just a quick note to say that I really enjoyed the buying experience at Herb
Chambers in Boston and specifically, Mr. Flavio Fonseca our sales person. he
was professional in every way and in one case, drove out to our home in
Westford to deliver some last minute documentation. We were surprise and
impressed at this level of service.

In a post sales situation, we were worried about some ticking noises coming
from our steering wheel Flavio took this information directly to service who
arranged for a quick visit and even quicker remedy to all of our concerns.

Please let Flavio know how much we appreciated his loyalty to the sale. Your
organization clearly gets the message on keeping their customers happy.

Best Regards,

Dan