Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

April 28, 2010

Hi Herb, As my wife Gail and I mentioned when we sat with you at
the FEI dinner last October, the guys at MB-Natick are absolutely
outstanding. The Natick store has been and will continue to be the “only”
place we will go for sales and service. They are continuing to uphold the
tradition of quality and integrity that I know you demonstrate in all of
your business intiatives. I’m just about ready to look into my next C300 and
Gail will follow in late 2010 or early 2011. J C Cabanos will be selling us
our 7-8 Mercedes. On another subject, you said during your FEI presentation
that you always answer e-mails and telephone calls. You reiterated same
duing our conversation. You are a man of your word, as several of my
colleagues in the Boston business community have told me of your
responsiveness to their communications. I applaud you for that.
My very best wishes for contiued success. Regards, Al