Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

August 22, 2009

I needed an emergency repair today on my Herb Chambers purchased
BMW, and the new Porsche/Audi dealership was the closest to my home, as I
did not want to travel far on my run two flat tires with broken valve stems.
I spoke to Eric on the phone, explained my predicament that my wife needed
the car for an important doctor appointment in the afternoon. Eric told me
they were flat out on repairs, but he would do the best he could. His best
was better than I could have hoped for. His timing was perfect. He called me
much earlier than I anticipated to tell me the car was fixed and ready, as
we were standing at The Avis rental counter to get a car for my wife to
use!He is my new hero!!