Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

 Dear Mr. Chambers:

I just wanted to share with you the wonderful experience I hade in purchasing my previously owned 2005 E500 Mercedes Benz from Emilio Locilento in your Danvers location.  Emilio went above and beyond to accommodate me.  I originally saw the car listed on your website and it was in your Burlington location.  Emilio made sure that the car was brought to me at the Danvers location so I could test drive it.  Needless to say I purchased the car without hesitation.  In all the years that I have purchased cars (and I have purchased quite a few) I have never had such an easy and stress free experience.  Emilio treated my like a member of his family and for that I am truly grateful.  You need more people like Emilio Locilento to be on your team!
Sincerely,
Sebastiano