Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

02/10/10

I had a tire bust on my RAV4. I called for an appointment and was
very pleased they fit me in so quickly to replace the tire (and an oil
change).  I had paid for tire coverage.  They did not see me as having the
tire coverage, so it took for me to dig out my paperwork when I leased the
RAV so I could show them that I did.  (I guess the tire coverage place
changed names or something).
I just wanted to say that despite this initial snag, everyone was very, VERY
helpful, from the finance manager (I belive it was Steve or Scott) on down.
But most helpful of all was Jessica Cantwel in service.  She went above and
beyond to make sure that I was taken care of, calling me several times and
letting me know how things were being done.  I have bought two corollas, two
rav4s, an echo and probably more that I cant remember from this particular
dealer, so i appreciate the extra effort.  Thank you.