Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Monday, January 10, 2011

Dear Mr. Chambers,

I have been a customer of your Toyota dealership in Auburn for almost twenty years and would like you to
know that my experience over the years has been excellent. Both the the Sales Department headed by Dan B.
and the Service Department have been great!

I will continue to do my business with you and as I have done in the past, recommend my friends and
relatives to do the same.

Happy Holidays,

Mike

April 12, 2010

Dear Herb C. and Dan B.,

     Just a quick hello and thank you for all the good deals of late.  I
recently said to a sales manager: It’s great to purchase a HC certified
Toyota from you today–but the bad news is I won’t see you for awhile cuz
it’s such a great deal!!

My best to you both as I venture out to Southwest Asia again…

MSgt Tom, loyal fan since 1996

Thanks to Dan B. for putting together the sale of my new Toyota Sequoia.He truley cares and helped me understand numbers that were making me frustrated.His involvement was above and beyond and shows the commitment of Herb Chambers employees.Also thanks to Alex and Ash outstanding in putting this deal together from my 10:00am phone call with Dan to arriving at 12 noon to do the numbers with Alex to the completion and pick up the same day at 5:00pm with Ash we had a difficult beginning and a excellant outcome.My wife is considering a 4×4 Highlander and look forward to again doing business with this  dealership.
Sincerly,
Joe

Hello from Iraq!

I just wanted to pass on my recent great experience at Herb Chambers! I recently bought two cars in four days and got a GREAT deal! Thank you to the General Manager of both Toyota and Hyundai for their involvment. I have been buying cars here since 1996 and I will never go anywhere else!
See you next Spring Rusty and Dan B.

Best, Tom