Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

10/22/08

I just spoke to Richard and told him we would get a check out to him in the morning.

He was very thankful and said it wasn’t our fault and appreciated us correcting immediately.

Tom Van Fechtmann

General Manager

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10/22/08

In March of 2007, I puchased an Accord from Herb Chambers

with extended tire warranty from Alexico / Travel-Gard Corp.

In May of 2008, I had to replace two tires due to nail puncture. I submitted a claim

$175.00) for one tire (I wonder if two tires should have been covered?).

On 7-31 Connie Wasmer told me it had been approved and the

check would be mailed. On 9-11, I called again and was told it would

go out within 2 weeks. I left messages on 10-13 and 10-15. I still

have not received a check or a call back. I will pay closer attention

to warranties in the future. Five months is rediculous!

Can you help?

Richard