Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

Dear HC: Just want to put in a good word for the staff at 90
Andover Street, Danvers. Clinton Gerrish, Jason Bradley (?) and the Managers
(whose names i cant recall right now) were all open, friendly, respectful,
knowledgeable and professional in both their demeanor and attitudes. It was
a pleasure to deal with them all and will definitely keep this dealership in
mind for any future needs. Your organization has a good name in general with
the surrounding communities and they are representative as to why that is.
vty, thomas

2/12/09

 Good Afternoon,

A few months back I had an issue at the Danvers showroom. After an e-mail to you, everything so taken care of. I wanted to Thank you.

 I mentioned I was interested in purchasing another vehicle. I did return to the Danvers store. I did indeed purchase another Hummer. The salesman Clinton Gerrish was wonderful, along with anyone and everyone I dealt with. I thank you for for taking my prior issue seriously. I recently had 2 vehicles serviced in Danvers, my vehicles were serviced with big smiles and a few jokes. The service department is wonderful, especially Jack. My trucks were returned cleaned and quicker than I expected. It was great, again thank you.

I am in the market for an SUV for my daughter, who gets to drive in 2 weeks. I will purchase her vehicle from your Danvers showroom. I hope to remain a loyal customer. I have spoken to Emilio in Danvers, we have plans to meet the first of next week.

I just wanted to take the time to tell you I had the best service and a few laughs as well. You need to know about the wonderful people you have there, not just the complaints.

 Thank you Again,

Kelly