Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

August 24, 2009

Hello Herb,

I wanted to let you know I first contact Honda-Seekonk  a few weeks ago.
Fred Celest was very helpful. I had gone to Balise Toyota in Warwick to
check out a car and the service was horrible I walked out. I stopped in at
Seekonk without planning to and asked for Fred, he hooked me with LJ. LJ was
so great and patient and I wasn’t sure what I wanted and how much I can
afford, but he helped me and I sighed the papers for 2007 Civic Hybrid. I
never thought I could afford and own a Hybrid. Paul Zito has been great all
week as I tried to get a loan from my bank and was denied and needed to go
to AAA ( for the lowest rates)
I picked up my car Saturday and love it !!!!

Your staff is wonderful and I am happy to boast about my purchase and
service from Herb Chambers Honda in Seekonk. I look forward to a long
lasting relationship for years to come.

I purchased a Honda Civic from Herb Chambers of Boston in 2007 and have been consistently impressed with the level of service that I have received from this dealership. This past weekend I got stuck in snow and noticed the car was vibrating a little on the highway. I took the car in for service without having an appointment and was immediately helped by Michael Rassiccia. He was polite, friendly and extremely helpful. The service department was able to take care of the problem within the day. My greatest compliments to all of the people that work so well together to provide this level of care and customer satisfaction – I am actively recommending Herb Chambers of Boston to all of my acquaintances!

11/1/08

I purchased a 2009 Honda Civic at Herb Chambers today and was pleased with my service. My salesperson, Anna Banks, was a pleasure to work with. She was professional, friendly, and extremely helpful. I feel that Anna Banks should be recognized for her outstanding service.