Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

6/25/09

I recently purchased a new 2008 Solara Convertible. I encountered a
minor problem the night I took delivery, the rear bumper was touched up. I
missed it, the salesman missed it.  When I called the dealership I expected
the old kabuki shuffle. It didn’t happen. Don Smith and Chris Wong made me
feel nothing less than an important and valued customer. In my eyes, they
did more to further the Herb Chambers mission of making every customer
satisfied than anything I have ever experienced. They both took care of the
problem and kept me in the loop at all times. Outstanding! Please extend my
thanks.  Sincerely, Al