Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

March 2, 2010

I am very lax in writing this letter.  On December 4, 2009 I
brought my Dodge Ram trunk in because of a loud noise coming from the fan.
It was discovered that a pen had gotten stuck in the distribution chamber.
It was not clear how or whose fault it was that the pen got there.  I worked
with Charles Thibault on the problem and he decided that he would grant me a
one time goodwill consideration.  I wanted you to know how much I
appreciated this and how much this meant to me.  I will continue to be a
customer and will gradly recommend your dealership.  Charlie certainly
deserves a “high five” and I am very grateful to him.
Sincerely,

Carl