Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

July 27, 2009

Dear Herb

I have just leased a new 2009 Porsche 911 Carerra 4S (122,000$) from your
Porsche Sales Manager,  Peter Wienstroer. I was all set to purchase either a
2010 Jaguar XKR or an Aston Martin DB9 but thought I should check out
Porsche first. Peter was terrific. I have never met a sales person more
knowledgeable about a product. I am an inventor and a Professor of
Mechanical Engineering at MIT and so like to understand in detail any
technology I am buying. Peter was able to answer even the most detailed
mechanical questions instantly and even knew the answers to my many
questions in metric units. He immediately realized that the new PDK gear box
in the 911 would be of great interest to me and indeed after a test drive
there was no way I could consider either a XKR or a DB9 with their old
“tiptronic” like transmissions. Peter is easily the most impressive car
sales person I have ever met. Good work for having someone of Peter’s
caliber on your staff.

Regards, Ian