Herb Chambers Complaints or Commentary to the Herb Chambers Corporate Office

At The Herb Chambers Companies we sincerely value your personal experience at our dealerships. Whether you visit Herb Chambers to shop for & buy a vehicle, have your current one serviced or simply to pick up parts or accessories - we hope that you find Herb Chambers’ staff helpful, courteous and professional at all times.

Please use this form to provide feedback directly to the Herb Chambers Corporate Office regarding any aspect of your experience with any Herb Chambers dealership. We appreciate you taking the time to do so and you will receive a response promptly after completing this form.

I want you to know that we value feedback that compliments great service OR highlights areas in which we need to improve the service we provide to you, our valued customer.

Sincerely,

July 21, 2009

We are writing this email in appreciation of what Bill Murphy has
done for us at the Audi dealership in Burlington. We have dealt with many
dealers in our lifetime – but no one has impressed us as much as Bill
Murphy. Most dealers are only nice to customers – until they make their sale
and get the paperwork signed. However, Bill stands apart from this in many
aspects.

We came into the Audi dealership thinking of buying a car. Within an hour -
we were sold on our Audi S4. Bill worked with us to get us the 2-year
certification and ensured that the car was given to us in top notch
condition. Even after he made the sale, he called us to ensure the car was
running fine and spoke to us like a true friend. He wasn’t just a
salesperson – he is remarkable.

Definitely, after dealing with Bill Murphy we will recommend your dealership
to our family and friends. Bill has outstanding customer service skills and
most importantly treats customers with honestly and respect, which we truly
appreciated from him.

Please convey our thanks to Bill Murphy.

Thank you,

Ramesh